Account & login

I forgot my password — how do I reset it?

Password resets are email-based and expire quickly for security.

Password resets are email-based, expire quickly for security, and never ask you to share the new password with staff.

Request a reset link

Use Forgot password on the login page.

On the login page, click Forgot password and enter the email tied to your account.

  1. 1Open the login page and click Forgot password.
  2. 2Enter your account email and submit.
  3. 3Check inbox and spam for the reset email.
  4. 4Click the link within 30 minutes.
  1. 1Open the login page and click Forgot password.
  2. 2Enter your account email and submit.
  3. 3Check inbox and spam for the reset email.
  4. 4Click the link within 30 minutes.

Choose a new password

Pick at least 10 characters with mixed case and numbers.

Pick at least 10 characters with mixed case, numbers, and a symbol. Reusing your Minecraft or email password is discouraged.

  • Confirm the password twice on the reset form.
  • You will log in on all devices with the new password.
  • Enable two-factor auth afterward if available.
  • Confirm the password twice on the reset form.
  • You will log in on all devices with the new password.
  • Enable two-factor auth afterward if available.

Still locked out?

If the email never arrives, open a ticket with your username and signup date.

If the email never arrives after five minutes, open a support ticket with your username and approximate signup date for manual verification.

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Still need help?

Browse the FAQ for guides and troubleshooting tips.

Browse the FAQ for step-by-step guides, troubleshooting tips, and answers to the most common player questions.