Do you support two-factor authentication?
Two-factor authentication adds a six-digit code from an authenticator app on login.
Two-factor authentication adds a six-digit TOTP code from an authenticator app whenever you log in or confirm sensitive shop actions.
Enable 2FA
Dashboard → Security → Enable two-factor authentication.
Open Dashboard → Security, click Enable two-factor authentication, and scan the QR code with Google Authenticator, Authy, or 1Password.
- 1Install an authenticator app on your phone.
- 2Scan the QR code shown in Security settings.
- 3Enter the six-digit code to confirm.
- 4Save the backup codes in a safe place.
- 1Install an authenticator app on your phone.
- 2Scan the QR code shown in Security settings.
- 3Enter the six-digit code to confirm.
- 4Save the backup codes in a safe place.
When it is required
High-value shop checkouts and rank gifts may prompt for 2FA even if you are already logged in.
High-value shop checkouts, rank gifts, and account deletion requests may prompt for 2FA even if you are already logged in.
- Login always accepts TOTP after password entry.
- Backup codes work once each if you lose your phone.
- Disabling 2FA requires email confirmation.
- Login always accepts TOTP after password entry.
- Backup codes work once each if you lose your phone.
- Disabling 2FA requires email confirmation.
Lost access
Open a ticket with ID verification if you lose both phone and backup codes.
Open a support ticket with ID verification if you lose both your phone and backup codes. Recovery takes 24–48 hours.
Still need help?
Browse the FAQ for guides and troubleshooting tips.
Browse the FAQ for step-by-step guides, troubleshooting tips, and answers to the most common player questions.